Investigate or diagnose issues
If you’re having trouble with a specific clinician, but don’t know exactly what factors are at play with them, lean on PracticeVital to start understanding the full story of their performance. You might:
View their data through various historical time frames to see if there is a noticeable trend or drop off point in certain metrics that warrants further investigation
Dig into the “deep dive” tables underneath a given Metric Report to understand at a code level where your clinician is thriving or falling behind expectations.
Implement specific, targeted strategies with your clinician to fine tune things like client retention, cancelation rate and churn, with specific goals and checkpoints outlined together.
Pair them with a mentor on your team who excels at areas they may need support in.