Where can I see clinician details?
Within the Clinician Metrics section, there is a detailed page for each of your clinicians. Here you can take a deeper look at this individual’s caseload and key performance metrics over the course of time.
Navigate a Clinician’s detailed metric page with us:
Get the most out of the Clinician detail pages:
- Assess Overall Performance: Evaluate cancelation rate, churn rate and retention rate to assess overall effectiveness of treatment and clinical performance.
- Manage Goal Completion: View session goal completion over time to see whether this clinician is consistently meeting their productivity goals. Check cancelation rate to estimate the number of additional sessions to book each week in order to get closer.
- Monitor Caseload & Schedule: Keep an eye on their active clients, rebook rate, and utilization over time to see how they are managing their current caseload. Review upcoming bookings to ensure they’ve scheduled enough appointments, or consider giving them more intakes.
- Download & Share for Coaching: Download a full summary of this clinician’s key metrics in order to have a data-driven coaching conversation and build specific, measurable goals together.
A few things to note:
- The “i” next to each metric provides a definition and thresholds based on industry standards.
- The green, yellow, red cues help you quickly assess performance based on those thresholds.
- Select a preferred time frame and all content in the Key Metrics section will adjust accordingly
