Exploring the Cancelation Report
The Cancelation Report allows you to dig into non-billable cancelations over time for your clinicians and your practice. Within this report, you have various filters to help customize your view.
Navigate the Cancelation Report with us:
Get the most out of the Cancelation Report :
- Draw Quick Comparisons: Compare cancelations across all clinicians, or group by location or supervisor teams to draw holistic insights
- Celebrate High Performers: Identify and congratulate the team members who are consistently maintaining low cancelations rates. Invite them to coach others within your team to follow similar strategies.
- Prepare for Coaching Conversations: View a single clinician’s cancel rate over time to prepare a more data-informed perspective in your next performance check in
- Monitor Practice-wide Cancelations: Select ‘Total Practice’ to monitor practice-wide cancelations over time.
- Diagnose Specific Issues: Dig into the table to identify code-specific trends in cancelation that can be improved through coaching or better client communication.
A few things to note:
- Within Reports, the colors within the bar chart do not reflect performance thresholds and are solely used to differentiate between people.
